Shipping policy
Order Processing
All orders are processed within 2–3 business days. Once your order has been processed and shipped, you will receive a tracking confirmation email.
Order Cancellation
Orders begin processing immediately after they are placed. Because of this, we are unable to cancel orders once they have been submitted.
If you no longer wish to keep your item, you may contact our support team after delivery to initiate a return according to our Return Policy.
Shipping Times
| Region | Estimated Delivery Time |
|---|---|
| United States | 7–15 Business Days |
| Canada & Europe | 7–15 Business Days |
| Australia & New Zealand | 15–25 Business Days |
| Central & South America | 7–15 Business Days |
| Asia | 7–15 Business Days |
| Africa | 15–30 Business Days |
Processing Time: 2–3 Business Days
Please Note: Delivery estimates do not include customs clearance delays, weather disruptions, or carrier-related delays.
Tracking Information
Once your order has been shipped, a tracking number will be sent to the email address provided during checkout.
Tracking updates may take 2–5 business days to appear after shipment.
Lost or Missing Packages
Please ensure that your shipping address is entered correctly at checkout. Midaura Living is not responsible for packages shipped to incorrectly entered addresses.
If an error was made on our end, we will take full responsibility and resolve the issue at no additional cost.
Shipping Protection
Customers who purchase Shipping Protection during checkout may be eligible for a replacement shipment or refund if their package is lost during transit.
Customs & Duties
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.
Need Help?
If you have any questions regarding your order, please contact our support team through our Contact Us page.